Privacy notice

Our contact details

Name: The Lane Agency
Address: The Lane Agency, 496 Ferry Road, Edinburgh, EH5 2DL
Phone Number: +44 (0)131 551 7777

What type of information we have

We currently collect and process the following information:

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting

(f) We have a legitimate interest.

What we do with the information we have

We use the information that you have given us in order to:

We may share this information with third-party service providers to assist us in providing our services and with law enforcement agencies if required by law.

How we store your information

Your information is securely stored in the United Kingdom.

We keep your personal information for as long as it is necessary to fulfil the purposes for which it was collected, after which it will be deleted.

Your data protection rights

Under data protection law, you have rights including:

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113